Shipping policy

We ship all packages directly from the Lahore. Please contact us at thepropstudio22@gmail.com if you have any questions or special shipping requests and we are happy to work with you. We do our best to ship all orders within 1-2 business days. Standard Shipping times are typically 1-2 days in the Lahore and 4-5 days from different cities. We can not be liable for late deliveries by our couriers or delays through customs. EXPEDITED OPTIONS ARE AVAILABLE, CONTACT OUR TEAM AT thepropstudio22@gmail.com FOR AN EXPEDITED QUOTE.

Tracking details will be sent to you automatically when your order is shipped (items will be shipped within 1-2 business days of purchase, or you will be contacted via whats app if there is a delay on any of your items). Please note your order may be split over multiple packages due to the nature of our business, in order to protect your items in transit and ensure they arrive securely. You will receive tracking details for each separate package. Please check spam or junk email folders for this information if you do not receive any correspondence regarding your purchase.

For any issues with the delivery of your order, please don’t hesitate to contact us at thepropstudio22@gmail.com we are more than happy to help!

Disclaimer

Once a parcel has been delivered to your delivery address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. If you are providing a work address, please always include the level (if a multi store building) and the name of the company. We can redeliver parcels where address is incomplete, or has been incorrectly provided, however this will incur a delivery charge.

Please note that the delivery times specified are approximate and we cannot guarantee these delivery times.